We read everything.
noor is a small team with a small inbox — expect a considered reply within a few days, not an autoresponder.
This inbox is not a crisis channel
We can't provide emergency help by email. If you are in crisis or thinking about harming yourself, contact your local emergency number or a crisis hotline right away. Inside the app, the SOS screen lists crisis resources at all times.
Support & everything else
Bugs, billing, feedback, ideas, press — one inbox, read by a human.
noor@noorlife.aiPrivacy & POPIA requests
Access, correction, deletion, or any question about your data. This reaches our Information Officer.
noor@noorlife.aiPrefer to escalate?
noor is operated by Radaydeh (Pty) Ltd (South Africa). If we can't resolve a privacy concern, you have the right to complain to South Africa's Information Regulator: inforegulator.org.za (complaints: POPIAComplaints@inforegulator.org.za). We'd appreciate the chance to fix it first.